Payment Policy for ProDisplay Nova

Effective Date: December 30, 2024

At ProDisplay Nova, we aim to provide a secure and convenient payment experience for our customers. This Payment Policy outlines the methods we accept, how payments are processed, and the security measures in place to protect your information. By placing an order on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

  • Credit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Debit Cards:

    • Debit cards with major payment networks (Visa, MasterCard, etc.) are accepted.

  • PayPal:

    • You may choose to pay using your PayPal account or as a guest via PayPal without creating an account. PayPal also accepts major credit and debit cards.

  • Bank Transfers:

    • Bank transfers are available for larger transactions. Please contact us at info@prodisplaynova.net for details on how to make a bank transfer.

  • Gift Cards:

    • We may accept gift cards issued by major credit card companies. Please reach out to customer support for more details.

2. Payment Security

  • SSL Encryption: All transactions on our website are processed using Secure Socket Layer (SSL) encryption technology, which ensures that your payment and personal information are securely transmitted.

  • Payment Processor Security: We use trusted third-party payment processors who comply with Payment Card Industry Data Security Standards (PCI DSS) to handle all financial transactions. We do not store sensitive payment information, such as credit card details.

3. Billing Information

  • Accurate Information: It is your responsibility to provide accurate billing information, including your full name, billing address, and payment details. Incorrect information may result in delays or cancellations of your order.

  • Address Verification: To protect against fraud, we may verify the billing address you provide with the payment processor. If there is a discrepancy, we may contact you for clarification before processing your order.

4. Payment Authorization

  • Authorization Process: When you place an order, your payment method will be authorized for the transaction amount. However, your account will not be charged until your order has been processed and is ready for shipment.

  • Payment Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.

5. Pricing and Taxes

  • Pricing: All prices on our website are listed in U.S. Dollars (USD). Prices may change periodically, and the prices shown during checkout are the ones that will be honored.

  • Sales Tax: Sales tax will be applied to orders based on the shipping address and the applicable state sales tax laws. The applicable tax amount will be calculated and shown at checkout.

  • International Orders: For international orders, you may be responsible for paying customs duties, taxes, or other fees upon delivery. These additional charges are not included in the price of the product or shipping costs and are the responsibility of the customer.

6. Order Cancellation

  • Before Shipment: If you wish to cancel your order before it has been shipped, please contact us immediately at info@prodisplaynova.net or (620) 421-4158. We will do our best to accommodate your request if the order has not been processed yet.

  • After Shipment: Once your order has been shipped, it cannot be canceled. If you wish to return the item, please refer to our Refund and Returns Policy.

7. Refunds and Chargebacks

  • Refunds: If your order is eligible for a refund under our Refund and Returns Policy, the refund will be processed back to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.

  • Chargebacks: If a chargeback is initiated through your bank or payment provider, we will work with you directly to resolve any issues. If the chargeback is not resolved, we may suspend your ability to make future transactions with us.

8. Payment Disputes

If you encounter any issues or disputes with your payment, please contact us immediately at info@prodisplaynova.net or (620) 421-4158. Our customer service team will work with you to resolve the issue as quickly as possible.

9. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and continued use of our website will constitute your acceptance of the updated policy.

10. Contact Information

For any questions regarding this payment policy or if you need assistance with payments, please contact us: